Frankline Chawchang

SAFe Scrum Master | CVS Health | PSM2, Certified SAFe 6.0 |Security+ Certified | Seeking Entry-Level Cybersecurity Role

Role
Safe Scrum Master at CVS Health
Location
Baltimore, MD, US
LinkedIn followers
500 followers

About Frankline Chawchang

I’m a Certified SAFe Scrum Master with over 6 years of experience leading Agile teams in delivering high-quality data and technology solutions. I specialize in facilitating Scrum ceremonies, removing impediments, and driving continuous improvement to help teams perform at their best. My background includes strong experience with SDLC processes, stakeholder collaboration, and tools like Jira and Confluence to ensure transparency and alignment across projects. I’m passionate about building high-performing teams and fostering a culture of accountability, adaptability, and delivery excellence. Recently, I’ve expanded my focus into cybersecurity, pursuing opportunities as a Security Analyst. I’m actively developing skills in threat detection, incident response, and security operations, with the goal of bridging Agile delivery and security practices to create more resilient systems. I’m always open to connecting with professionals in Agile, technology, and cybersecurity to share insights and explore new opportunities.

Experience

  1. Safe Scrum Master

    CVS Health

    Feb 2023 — Present · Woodstock, IL, US

    Facilitated all Agile ceremonies for a cross-functional team, improving sprint predictability and increasing on-time delivery by ~20%.•Leveraged Agile metrics (burndown charts, cumulative flow diagrams) to identify bottlenecks, reducing cycle time and improving workflow efficiency.•Led PI Planning sessions, aligning team objectives with program goals and managing cross-team dependencies across multiple Agile Release Trains (ARTs).Collaborated with development, QA, and support teams to track and resolve production issues through ServiceNow, improving communication and issue resolution timelines •Partnered with Product Owners to refine backlogs, resulting in improved story clarity and reduced rework during sprints.•Maintained Confluence documentation to ensure transparency across sprint goals, retrospectives, and technical deliverables.•Proactively removed impediments and coached teams on Agile best practices, improving team velocity and engagement

Education

  • UMGC

    Bachelor's Degree

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Frankline Chawchang — Safe Scrum Master at CVS Health in Baltimore, MD, US | Unifers