Frank Lin
OPS Center Azure A&I: We help our Customers and Executives find risks, mitigate escalations and pave the road for No Bad Days
- Role
- Senior Escalation Engineer at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Frank Lin
Operations Manager with more than 10 years experience in services and server support ranging from Analyst, Shift Lead, Team Lead, Program Management and Operations Management. Proven manager of people, standard operating procedures, documentation, support of globally distributed servers, with emphasis on strong customer focus. Unique ability to motivate and drive people to reach and exceed their potentials, delivering communications and initiatives while getting people to follow. Proven and dedicated leader of people and technologies.Specialties: Creating Standard Operating Procedures after reviewing infrastructure/current processes and documentation. Hiring the right people and leading with dedication. Attention to detail, Sense of Urgency, Troubleshooting, Versatility and ability to explore new efficiencies for the company.
Experience
Senior Escalation Engineer
Sep 2023 — Present · Redmond, WA, US
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