Franklin Workman
Bilingual Customer Success Leader, Operations Specialist, Quality Assurance Analyst, Freelance Writer, Photographer, and Presenter
- Role
- Senior Support Operations Specialist Quality Analyst at Entrata
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Franklin Workman
I AM A HARD WORKING, DETAIL-ORIENTED BILINGUAL PROFESSIONAL who exceeds goals and…
Experience
Senior Support Operations Specialist Quality Analyst
Apr 2021 — Present · Lehi, UT, US
Education
Hillcrest Highschool
GED
Utah State University - Jon M. Huntsman School of Business
Bachelor of Science, Human Resource Management
2010
Salt Lake Community College
General Studies
Utah State University
Bachelor's degree, Human Resources Management/Personnel Administration, General
Skills
- Vendor Management
- Leadership Development
- Operations Management
- Microsoft Excel
- Sales Management
- Mentoring
- Direct Sales
- Employee Relations
- Talent Acquisition
- Fundraising
- Employee Engagement
- Call Centers
- Talent Management
- Employee Development
- Hiring
- Account Management
- Training
- Customer Satisfaction
- Team Management
- Goal Oriented
- Human Resources
- Telecommunications
- Performance Management
- Crm
- Employee Training
- Sales Process
- Hris
- Coaching
- Leadership
- Management
- Team Building
- Process Improvement
- Bilingual Communications
- Training Delivery
- Results Oriented
- Sales Operations
- Customer Retention
- Customer Experience
- Customer Service
- Microsoft Office
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