Frank Laudadio
Director, Services @Dayforce
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WORK HISTORY
Director, Services @Dayforce
Toronto, ON, CA
As Director of Services, I lead strategic Dayforce HCM deployments for global enterprise clients transforming how organizations manage pay, time, talent, and HR. I drive complex implementations, steer executive partnerships, and deliver scalable, data-driven solutions.
ABOUT FRANK LAUDADIO
A strategic leader with 20 years expertise in Customer Experience, specializing in Services Delivery, and Customer Success. Demonstrated track record of guiding technology companies through scaling and acquisition phases, driving innovation, and aligning processes with corporate goals. Successful creation and optimization of processes to drive revenue, retention, and customer satisfaction. Builds robust partnerships and strategic alliances, fostering collaboration and loyalty with proven ability to collaborate with diverse stakeholders and functional groups to exceed objectives. Experience in fast-changing startup environments with the agility to adapt to new challenges and opportunities bringing organizational improvements to customer-facing functions. Champions a culture of quality and high employee engagement through continuous improvement, process optimization, and mentoring staff with a growth mindset to deliver superior performance.
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