Frank Johnson
Customer Care Professional @Novant Health
Winston-Salem, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2015 — Present
Customer Care Professional @Novant Health
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Winston-Salem, NC, US
At Winston-Salem Healthcare-the former HMO of RJ Reynolds Industries. I worked in the pharmacy section for 4.5 years before moving to Internal Medicine. I take care of the patients over the phone: keeping them calm, cool, and collected by setting up their appointments, ordering their meds, relaying their concerns to the doctor, and entertaining them with my folksy chat and sense of humor.
EDUCATION
2009 — 2011
Forsyth Technical Community College
Paralegal
1983 — 1987
Wake Forest University
BA, Speech Communication
SKILLS
CourtsEmployment LawNonprofitsPublic SpeakingLitigation SupportNotary PublicLegal AssistanceBankruptcyCivil LitigationWillsLegal ResearchStrategic PlanningCustomer ServiceDocument ReviewMicrosoft OfficeMediationLeadershipManagementLegal WritingLitigation
ABOUT FRANK JOHNSON
Paralegal/Office Administrator
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