Frank Johnson
Paralegal/Office Administrator
- Role
- Customer Care Professional at Novant Health
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
Experience
Customer Care Professional
Apr 2015 — Present · Winston-Salem, NC, US
At Winston-Salem Healthcare-the former HMO of RJ Reynolds Industries. I worked in the pharmacy section for 4.5 years before moving to Internal Medicine. I take care of the patients over the phone: keeping them calm, cool, and collected by setting up their appointments, ordering their meds, relaying their concerns to the doctor, and entertaining them with my folksy chat and sense of humor.
Education
Forsyth Technical Community College
Paralegal
2009 — 2011
Wake Forest University
BA, Speech Communication
1983 — 1987
Skills
- Courts
- Employment Law
- Nonprofits
- Public Speaking
- Litigation Support
- Notary Public
- Legal Assistance
- Bankruptcy
- Civil Litigation
- Wills
- Legal Research
- Strategic Planning
- Customer Service
- Document Review
- Microsoft Office
- Mediation
- Leadership
- Management
- Legal Writing
- Litigation
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