Frankie Marrow
Certified Professional Coach, ICF-PCC at Frankie Marrow, LLC
- Role
- Mazda Brand Academy Performance Coach at AMCI Global
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Experience
Mazda Brand Academy Performance Coach
Aug 2018 — Present
Hired by MNAO to conduct mostly on-location coaching for Fixed, Variable Ops and Leadership Coaching and training for Mazda Dealerships Nationwide. Ultimate goal is to elevate the customer experience by utilizing training on Sales, Service and Parts process included with a focus on Leadership and Business Operations, Processes, Communication and Mindset. KPI’s utilized as indicators of progress or needed adjustments to agreed-upon Action Plans during each in-person visit, as well as virtual meetings and leadership webinars.
Education
Baylor University
B.A., Visual Art
Institute of Professional Excellence In Coaching (iPEC)
ACC, CPC(Certified Professional Coach - iPEC); ELI-MP (Energy Leadership Index, Master Practitioner), Life, Health, Transition, Performace and Business Coaching-Specialty: Executive/Leadership Coaching
2018 — 2027
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