Frank Fuoco
- Role
- Manager (Tla) at Starbucks
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Manager (Tla)
Jul 2023 — Present
Time Limited Assignment as a manager within Catalyst Labs, Office of the CTO. I am supporting operations, early in tech career, Starbucks Technology Center, and Digital Dexterity. The stretch assignment allows me to experience managing a team of Contract Workers. Professional Service Providers, suppliers, and FTEs that support different functions.
Skills
- Change Management
- Process Improvement
- Crm
- Team Management
- Training
- Business Analysis
- Strategy
- Team Building
- Call Center
- Wireless Technologies
- Leadership Development
- Call Centers
- Business Process Improvement
- Vendor Management
- Management
- Employee Training
- Customer Satisfaction
- Cross-Functional Team Leadership
- Customer Service
- Quality Assurance
- Contact Centers
- Coaching
- Telecommunications
- Sales
- Customer Retention
- Performance Management
- Project Planning
- Leadership
- Project Management
- Strategic Planning
- Mobile Devices
- Team Leadership
- Product Management
- Program Management
- Customer Experience
- Business Intelligence
- Wireless
- Training Delivery
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