Frank D. F.

About Frank D. F.

Process oriented, results driven IT services professional with proven track record of translating business objectives into functional activities, and delivering business value. Recognized for breadth of experience and success leading large, long term, multiple vendor projects and outsourcing engagements. Progressive experience in the complete IT solution life cycle from requirements gathering, to implementation and ongoing support. Overall success in creating value from the delivery of IT management services and products; increasing value to clients and achieving bottom line results through continuous improvement. Over 30 years of Project Management, Service Delivery, Business Development, Financial Accounting, and Leadership experience in the IT Service Management industry. Specific experience in leading simultaneous large scale, complex, multi-vendor, multi-site, long term IT Infrastructure Service Management engagements for Financial Services, Electric Utility, Telecommunications, Healthcare and Biotechnology industry clients.Specialties: Agile Development, Scrum Master, PMP, ITIL V3, Six Sigma Certified. Extensive knowledge and successful application of standardized IT Service Management frameworks and methodologies. Proven track record of exceeding financial, operational, and customer satisfaction targets.

Experience

1. Senior Technical Project Manager

   Exelon

   Mar 2026 — Present

Education

• Villanova University

  Finance, General

  1986 — 1988

• Scrum Alliance

  Certified Scrum Master, Certified Scrum Master

• Pennsylvania Institute of Technology

  Computer Engineering

  1989 — 1991

Skills

• P&L Management
• Cost Management
• Service Delivery
• Process Engineering
• Resource Management
• Sla
• Itil Certified
• Budgeting
• IT Solutions
• Vendor
• Managed Services
• Integration
• Project Portfolio Management
• Agile Methodolgy
• Financial Reporting
• Scrum
• Contract Management
• Compliance
• Managerial Finance
• Customer Relations
• Outsourcing
• Solution Implementation
• Project Management
• Vendor Management
• Process Improvement
• Telecommunications
• Solution Development
• Enterprise Software
• Program Management
• Requirements Gathering
• Governance
• Pmp
• Sdlc
• Cost Control
• Solution Architecture
• Financial Analysis
• System Deployment
• Itil
• Agile Methodologies
• Management