Frank Engoglia

About Frank Engoglia

As a forward-thinking leader, I bring a proven track record of driving operational transformations, strategic growth initiatives, and innovative workflow solutions that enhance business efficiency, customer retention, and profitability. With a deep understanding of technology integration, process optimization, and cross-functional collaboration, I have successfully led teams and organizations through digital transformations, delivering impactful results that elevate both operational performance and customer satisfaction.Throughout my career, I have specialized in leading Intelligent Process Automation (IPA) initiatives and implementing advanced technology solutions to streamline operations and improve business outcomes. From API integrations to automating data extraction and business process management, I have consistently leveraged technology to drive efficiency and scalability across organizations. My leadership extends to overseeing high-performing teams, managing vendor relationships, and ensuring alignment with strategic business goals to deliver measurable impact.I have a strong passion for continuous improvement and have led multiple initiatives to optimize workflows, improve decision-making accuracy, and enhance customer experiences. My experience includes designing and implementing predictive analytics models, driving LEAN methodology adoption, and automating critical business processes, all of which have resulted in increased operational efficiency and enhanced business outcomes.Known for my ability to communicate effectively with senior leadership, cross-functional teams, and external partners, I excel at translating complex business challenges into actionable strategies. I am committed to fostering collaboration, innovation, and growth, ensuring that organizations achieve their goals while staying ahead of industry trends. Email: f••••••••@gmail.com

Experience

1. Business Architect Business Product Owner

   MSI

   Sep 2025 — Present

   As a senior product leader at MSI, I shape the strategic direction, performance, and long term evolution of our Commercial Habitational product portfolio, advancing MSI’s vision of building a preeminent, data driven underwriting organization. I lead with a disciplined, enterprise wide perspective, aligning product strategy, financial outcomes, and organizational priorities to accelerate growth, strengthen profitability, and enhance stakeholder confidence.My work centers on building a best in class product ecosystem: one that is analytically rigorous, technology enabled, operationally excellent, and designed to scale. I partner with executive leadership, underwriting, analytics, technology, and distribution to drive clarity of vision, measurable results, and a culture of accountability across our product teams.Grounded in MSI’s core product principles, I bring a focus on thought leadership, financial acumen, and strategic problem solving—translating market dynamics, data insights, and organizational goals into decisive action. I am committed to elevating MSI’s product function as a strategic growth engine and a differentiated enabler for our capacity providers, ensuring transparency, risk discipline, and performance excellence in every program we steward.I am passionate about leading teams through complexity, developing future product talent, and shaping the product operating model that will define MSI’s next stage of growth. My mission is to help build the MGA of the future, powered by analytics, enabled by technology, and grounded in a culture of ownership, innovation, and impact.

Education

• University of Louisville

  Master of Business Administration (MBA), MBA

  2010 — 2011

• Thomas More University

  Bachelor of Arts (BA), Psychology

  2003 — 2007

Skills

• Store Operations
• Customer Service
• Training
• New Store Openings
• Associate Development
• Visual Merchandising
• Hiring
• Team Building
• Employee Training
• Sales
• Merchandise Planning
• Team Motivation
• Coaching
• Human Resources
• Team Leadership
• Time Management
• Apparel
• Store Management
• Driving Results
• Teamwork
• Loss Prevention