Frank Carrera
Senior Director, Consulting - Lake Shore Associates | Digital Program Leadership & Execution
- Role
- Senior Director at Lake Shore Associates, Inc.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Frank Carrera
Results driven multi-disciplined professional focused on delivering business value across…
Experience
Senior Director
Mar 2023 — Present · Chicago, IL, US
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA
University of Illinois at Chicago
BS
Skills
- Process Improvement
- Recruiting
- Jira
- Change Management
- Business Analysis
- Information Technology
- Project Management Office (Pmo)
- Agile Project Management
- Customer Relationship Management (Crm)
- IT Strategy
- Sdlc
- IT Management
- Workforce Management
- Performance Management
- Crm
- Itil
- Call Center Architecture
- Program Management
- Customer Service Operations
- Business Process Improvement
- Business Transformation
- Professional Services
- Outsourcing
- Enterprise Software
- Enterprise Architecture
- Management Consulting
- IT Infrastructure Management
- Business Process
- Strategy
- Pmo
- Leadership
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