Frank Banisi
- Role
- Business Technology Specialist at Acs International Resources, Inc
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About Frank Banisi
As a versatile IT professional, I excel at providing exceptional customer service and…
Experience
Business Technology Specialist
Acs International Resources, Inc
Feb 2022 — Present
Leading a remote help desk team to efficiently serve 200+ users across Manhattan and remote locations, resulting in a 50% reduction in resolution times in 2 months. • Advising clients on hardware, software, and peripheral purchases through well-researched presentations, enhancing their technology infrastructure. • Advising clients on hardware, software, and peripheral purchases through well-researched presentations, enhancing their technology infrastructure.
Education
Coral Springs High School
Diploma
1993 — 1997
Skills
- Ilife
- Guitar
- Microsoft Excel
- Iwork
- Ableton Live
- Adobe Audition
- Filemaker
- Vmware
- Mac Os
- Video Post-Production
- IT Hardware Support
- Photography
- Film Scoring
- Computer Networking
- Windows
- Customer Service
- Troubleshooting
- Inventory
- Ios
- Recording
- Acid Pro
- Network Administration
- Music Performance
- Remixing
- Iphone
- Microsoft Office
- Consumer Electronics
- Microsoft Word
- Computer Hardware
- Software Installation
- Problem Solving
- Computer Repair
- Apple Certified
- Instrumentation
- Video Editing
- Inventory Management
- Mastering
- Live Performer
- Logistics
- Spreadsheets
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