Frank Zhou
- Role
- Director, Business Strategy, Microsoft Smc and Digital Sales at Microsoft
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
Experience
Director, Business Strategy, Microsoft Smc and Digital Sales
Aug 2021 — Present
Managing strategy and operational excellence for assisted Web Sales and Support globally
Skills
- Call Center
- Enterprise Software
- Process Improvement
- Sales Management
- Program Management
- Account Management
- Ecommerce
- Cross-Functional Team Leadership
- Crm
- B2b Ecommerce
- Windows
- Agile Methodologies
- Customer Relationship Management (Crm)
- Leadership
- Vendor Management
- Cloud Computing
- Strategic Planning
- Software as a Service (Saas)
- IT Service Management
- Team Leadership
- Release Management
- Online Services
- Product Management
- Business Process Improvement
- People Development
- China Business Development
- Troubleshooting
- Customer Service
- Sharepoint
- Business Intelligence
- Pre-Sales
- Change Management
- Customer Relations
- Saas
- Call Centers
- Agile Project Management
- Partner Management
- Team Management
- Sales Operations
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