Frank Tsou

Frank Tsou

Director of Process Improvement @CareMore Health

New York, NY, US
MOBILE NUMBERS
+19•••••••76

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WORK HISTORY

Dec 2022 — Present

Director of Process Improvement @CareMore Health

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Managed EMR implementation across business teams, collaborating cross-functionally to design and optimize workflows. Implemented post–go-live EMR governance and issue management processes, facilitating cross-functional collaboration, enhancing clinical workflows, and supporting operational optimization.

EDUCATION

2009 — 2012

Baruch College

MBA, Finance and Operations Management

2008 — 2009

Stevens Institute of Technology

Certificate, Project Management

N/A

Boston University

B. S., Manufacturing Engineering

ABOUT FRANK TSOU

Healthcare and managed care leader with a proven track record of driving EMR strategy, implementation, and optimization across complex payer–provider environments. Brings deep expertise in aligning clinical, operational, and regulatory requirements with enterprise technology strategy to deliver scalable EMR solutions that enhance care delivery, operational performance, and provider experience.

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