Frank Silva

Experience

1. Owner Vice President

   Inland Mechanical Services

   Jan 2012 — Present

   As Vice President at Inland Mechanical Services Inc. My Responsibilities and duties are to Establish company policies and standards, Account management, manage daily operation of the Service Department. Below is a list of duties.*Manage day to day operations of the Services dept.Implement processes to improve overall performance of field/office personal.(Goals and Objectives).*Respond to customer service issues and resolve in a beneficial manner to Company and Customer.* Develop new and existing business, to increase call count and Gross Revenue.*Control Gross profitability via cost control and generated revenue.*Develop a successful field team to service our customers efficiently effectively and in the best interest of the customer and company.*Develop the field service technicians ability to offer needed recommendations for work that should be done. Continual mentorship for all our services offered by IMS Inc.

Education

• Refrigeration School Inc

  Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician

• Moreno Valley high

  General Studies

  1997 — 2000

• UA local 364

  UA Journeyman Certification, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician

  2009 — 2014