Frank Pepe

Learning and Development Specialist and Consultant @Cci Consulting - A Keystone Partners Company

Blue Bell, PA, US

Program & Content Design / Delivery-Designed, developed, and delivered 400+ e-learning, web-based, and instructor-led programs and 300+ training sessions using varied instructional methods aligned to adult learning principles-Facilitated leadership development programs for managers and high-potential leaders, ensuring sessions were interactive, practical, and applicable to workplace challenges-Applied instructional design best practices to create scalable, relevant, and impactful content across multiple delivery formats-Consulted with 15+ subject matter experts, clients, and facilitators to evaluate learning needs and refine program design-Pioneered and managed the internal Lunch & Learn series, leading topic selection, scheduling, and facilitation of 20+ sessions.Project & Program Management-Oversaw 10–15 concurrent leadership development initiatives, balancing timelines, resources, and stakeholder needs to ensure smooth execution-Managed the department-wide L&D calendar, scheduling programs, coaching sessions, and events while coordinating logistics with stakeholders-Partnered with stakeholders to prepare sessions, including planning, technology setup, and participant communication-Developed a training delivery checklist to standardize workflows from needs assessment through post-event follow-up-Designed and maintained a master training catalog mapping content to competencies, session readiness, and facilitator capacity.Cross-Functional Collaboration & Process Improvement-Authored and distributed process manuals to ensure clarity and consistency across departments-Recommended performance improvements including facilitator onboarding expectations and structured progression pathways for leadership programs-Collaborated with SMEs and leaders to begin building a formal onboarding process for employees-Assessed departmental processes and suggested improvements to increase efficiency, communication, and scalability.

Holy Family University

Bachelor of Arts (B.A.), History