Frank Parisi
Senior executive who understands and delivers on business demands | Vision and trust for the changing world of talent
- Role
- Sr Director of Human Resources Client Service at ADP
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Frank Parisi
I’m a strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. An empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. One of my strongest attributes is being a genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. I have big ideas, which lots of people do, but execution is what matters and I do execution. I\'m a driver and people trust my expertise and intuition so they move quickly under my guidance. I\'m persuasive, telling powerful, meaningful stories that help other to get on board with my ideas, opinions and understanding. I speak with conviction and am resilient, the first \"no\" is just a primer for me, it just means I haven\'t figured out the right pitch. yet. I\'m a problem solver who is not fazed by complex situations, because when faced with a challenge, I break it down into its component parts. I\'m a sequential thinker, someone who excels at \"delayering\" problems,\"unstacking\" them. I\'ve found that I\'m more decisive than most people and am at my best when I\'m challenged. My Signature HR QualificationsTalent Development | Human Capital Management | Leadership Development | Revenue & Profit Expansion | Performance Optimization | Strategic Planning | Comp & Benefit Strategy | Change Leadership
Experience
Sr Director of Human Resources Client Service
Jan 2016 — Present
As Sr. Director of HR/Client Services, my team, consisting of 2 HR Executives and 25 HR Business Partners, executes on each client\'s specific Human Capital Management initiatives. The region is made up of a client base totaling $440M in revenue, 2,200 clients and 110K worksite employee\'s. My best achievements have been:• Understanding the right talent is vital to serving clients, I developed a new HR profile, improved professional development and built long-term skills. These changes increased productivity, improved employee retention and engagement all of which positively impacts the company\'s bottom line.• Data analytics helps you make real, substantive improvements and address underlying opportunities. Understanding the importance of data, I connected and partnered with our VP of Business Intelligence and Analytics. Working together we developed business analytics tools that provid insight and deepen the HR communities understanding of clients\' underlying business needs. These tools provide our HR teams with information, enhancing the HCM value-add of the client consultation. Examples include client specific Human Capital Management benchmark reports and a 3 year YoY benefit cost visual improving client benefit ROI. These tools helped increase our Net Promoter Score 30% and our Strategic OE Index Score 18%.• I was chosen to work with Senior Executives across the country to develop and train our HR community on the impact HCM has on the income statement. The area I specifically had responsibility for was talent, the impact of turnover on an organization and how to analyze and solve for it.
Education
University at Buffalo
Bachelors, Business Administration
1991 — 1997
Skills
- Human Resources
- Personnel Management
- Performance Management
- Crm
- Customer Relationship Management (Crm)
- Coaching
- Deferred Compensation
- Leadership
- Management
- Strategic Planning
- Employee Relations
- Management Consulting
- Policy
- Strategy
- Customer Retention
- Budgets
- Recruiting
- Project Execution
- Sales
- Program Management
- Employee Benefits
- Human
- Payroll
- Analysis
- Project Management
- Customer Satisfaction
- Strategic Leadership
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