Frank Odogu
Service Director @CPS
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WORK HISTORY
Service Director @CPS
EDUCATION
University of Greenwich
Masters
ABOUT FRANK ODOGU
With over eight years of experience in leading the global service business at Atlas Converting Equipment, I am a director of lifecycle services with a passion for delivering customer support excellence and driving revenue growth. I am a certified Six Sigma Green Belt and an expert in IIOT solutions, process engineering, and manufacturing process improvement.As a member of the group corporate strategy team, I spearhead the company\'s digital transformation, developing and deploying innovative IIOT solutions that improve service quality, reduce downtime, and enhance customer engagement. I also lead a team of service managers, technicians, and customer support staff across multiple locations, ensuring high levels of customer satisfaction and on-time delivery of services. I collaborate with sales teams to develop and execute customer-focused service contracts, optimize supply chain procurement activities, and market the capabilities of the Atlas-Titan products and service team. My mission is to enable the strategic service requirements in new product introduction and ensure customer service and quality excellence through digitizing our service operations.
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