Frank Musantry

About Frank Musantry

A \"Get it done\" consultant - Focus on client delivery and efficient implementation for immediate results of ERP or proprietary application projects - With a hands on and whatever it takes to make it happen approach. Consulting experience extends from facilitation of workshops, writing business and functional specifications, training documentation, facilitation of training, management training and reporting, lead deployment activities to BAU and post-deployment support.Provides:• Improvements through organizational needs assessment• Communication activities• Stakeholder Analysis• Change Management Impact Analysis• Business Readiness• Learning Strategy - learning assessment, needs analysis, plan and delivery• Consolidation of business processes• Microsoft Office Suite presentation products• Alignment of new business roles via role mapping• Development, preperation and implementation• Post GoLive reports• Hypercare supportOrganizational Skills• Disciplined, persistent and persuasive with the ability to identify and resolve cross-functional issues• Problem solving – facilitate obstacles and prioritize solutions• Design solutions to ensure follow-up with timely and quality resultsProject Management• Workflow analysis – including research, purchase and implementation of ERP operational systems• Technical Writing – feasibility studies, department procedures, operational manuals, and training plans9 experience in many areas of improving your business for future success.Training assessment, Presentations, QRGs, Exercises, Test Plans / Cases, Defect Tracking, Metrics and Performance Measurement, Process Improvement Tools and Reports, Presentation SkillsPassionate about change for future success!

Experience

1. Crane IT Ocm Lead

   Constellation

   Jun 2025 — Present · Harrisburg, PA, US

   Partner directly with the Program Manager to own key elements of stakeholder engagement and communication strategy* Shape messaging across six IT towers for Crane Clean Energy Center* Support executive updates* Modernize internal communications via Viva and Copilot* Serve as the go-to communications lead for a 200+ person audience* Update OCM Plan and coordinate all OCM activities* Manage business readiness throughout project implementation

Skills

• Process Improvement
• Management
• Maintenance Metrics
• Sap Products
• Training Strategy
• Instructional Design
• Sap
• Impact Assessment
• Test Planning
• Change Management
• Library
• Training Development & Delivery
• Test Cases
• Analysis
• Personnel Management
• Maintenance Reporting
• Sap HR
• Maintenance Metrics
• Volunteering
• Cross-Functional Team Leadership
• Guides
• Erp
• Training Needs Analysis
• Training Delivery
• QA Testing
• Customer Relationship Management (Crm)
• Software Documentation
• Volunteering
• Employee Training
• Project Management
• Role Mapping
• Performance Measurement
• Quality Assurance
• Military Experience
• Program Management
• Defect Tracking
• Business Process Improvement
• Maintenance Management
• Training
• Enterprise Resource Planning (Erp)