Frank M. Cristelli

Product Owner @American Academy of Pediatrics

Chicago, IL, US
EMAILS
f••••••••@aap.org
MOBILE NUMBERS
+17•••••••06

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WORK HISTORY

Sep 2019 — Present

Product Owner @American Academy of Pediatrics

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Itasca, IL, US

Manage backlog and set priorities for Digital Transformation Initiative development team.• Work with business stakeholders, technical architects, and IT management to develop requirements for projects.• Work with outside contractors to coordinate deliverables and share responsibilities on an ongoing basis.• Write project documentation such as business rules and requirements to guide architecture and development process.• Generate reports in JIRA to provide visibility into team velocity for upper management on IT and business side.• Ran team scrum ceremonies such as stand-ups, backlog grooming, sprint planning, sprint review, etc.• Have one on one meetings with team members and managers to plan sprints and ensure maximum efficiency.• Provide testing support as needed.• Learned and managed company mass emailing system.

EDUCATION

2008 — 2008

Roosevelt University

BA, History

1997 — 2000

Prairie State University

Associate's, Mass Communication

SKILLS

Microsoft ExchangeCrystal ReportsManagementBusiness Process ImprovementStrategic PlanningPublic SpeakingProject ManagementOracleTroubleshootingQuality AssuranceEnterprise SoftwareTechnical WritingSoftware DocumentationTechnical SupportBusiness AnalysisMicrosoft OfficeSqlSharepointTrainingTestingMicrosoft Sql ServerSalesforce.comCustomer Service

ABOUT FRANK M. CRISTELLI

Experienced IT Professional well-versed in every phase and facet of the software…

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