Frank Lomassaro

Change Management & Operational Excellence

Role
VP Change Management & Operational Excellence at Citadel Credit Union
Location
North Brunswick, NJ, US
LinkedIn followers
500 followers

About Frank Lomassaro

With over twenty-five years of experience in banking, finance, operations and technology, I am a banking operations leader who specializes in Change Management, Project/Program Management, Risk & Control, banking system applications, and Branch Administration. I have successfully managed operational and technology support teams, leading procedural maintenance, retial program management, platform management, and conversion activities during the bank’s transition.I have a track record of driving change and operational efficiencies, as well as implementation of branch technology and system enhancements to improve the branch experience and customer service.

Experience

  1. VP Change Management & Operational Excellence

    Citadel Credit Union

    Dec 2025 — Present · PA, US

Education

  • THE COLLEGE OF STATEN ISLAND

    Bachelor of Science - BS

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Frank Lomassaro — VP Change Management & Operational Excellence at Citadel Credit Union in North Brunswick, NJ, US | Unifers