Frank Kilama
Enterprise Customer Success Manager @Avalara
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WORK HISTORY
Enterprise Customer Success Manager @Avalara
EDUCATION
University of Birmingham
Bachelor of Science - BSc ( Hons), Sports and Exercise
ABOUT FRANK KILAMA
I\'m a dedicated and driven individual with experience within Customer Success and Account Management/ Account Executive capacities. I continuously strive for improvement both for myself and the company I work within. I\'m always looking at ways to recognise inefficiencies, improve processes, increase client retention and maximize value for clients. Key Skills • Account Management • Strong written and verbal communication skills •Process Development •Problem solving •Presentation, Persuasion and Negotiation skills. •Commercial Acumen and Planning •Data Analysis/Decision Making
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