Frank Gonzalez
Social Media Manager | EYE CAM NEWS @FLA323MEDIA | Customer Support, Finance
- Role
- Sales Manager at It911now.Com, Llc
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Frank Gonzalez
LA Based public safety social media manager covering nationwide news. I manage 2 Instagram accounts; EYE CAM NEWS @FLA323MEDIA,323FLAMEDIA Strong Cut @323FLAMEDIA, Facebook Business Page and Rumble.
Experience
Sales Manager
Jan 2021 — Present · Los Angeles, CA, US
Spearheaded sales initiatives across multiple verticals, implementing and managing these through the Xcitium platform and Blesta system.• Excelled as a Customer Service and Support Professional, ensuring high-quality client interactions and support.• Managed and coordinated a variety of projects, maintaining active communication with clients to meet their specific needs throughout the project lifecycle.• Demonstrated creativity in customizing client packages to align with unique requirements.• Organized and scheduled internal meetings using Microsoft Teams and Zoom, facilitating effective remote collaboration.• Administered remote desktop operations, encompassing both reactive and proactive NOC plan implementations.• Acquired and applied extensive product knowledge in VOIP service plans, contributing to enhanced service offerings.• Efficient in handling and resolving tickets, ensuring prompt and effective issue resolution.• Committed to continuous learning and development in product knowledge to stay abreast of industry advancements and innovations.
Education
Gold Coast School of Real Estate
Real Estate Certification, Sales Associate
2015 — 2016
The Lean Six Sigma Company
Certification, White Belt
Asean Online Education AOE
Certification , Digital Security Awareness
Asean Online Education AOE
Certification , Digital and Cybersecurity Awareness
Palm Beach State College
Associate's degree, Business, Management, Marketing, and Related Support Services
2013 — 2017
Asean Online Education AOE
Certification, Introduction to Anti-Money Laundering Regulations
Alison
Certification, Anti-Money Laundering Principles
Adult Education Center West Palm Beach, FL
Yes, General Studies
Asean Online Education AOE
Certfication, Understanding Mortgages and Home Equity
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