Frank Crichton

Director of Growth and Business Enablement

Role: Director, Capabilities & Enablement, Innovation Factory Enterprise IT at SAIC
Location: Knoxville, TN, US
LinkedIn followers: 500 followers

About Frank Crichton

Accomplished technology and business leader with 20+ years at SAIC driving enterprise IT growth, complex transformations, and high‑impact modernization initiatives across state, federal, and commercial sectors. Recognized for strategic clarity, exceptional communication, and the ability to translate complex technical challenges into actionable business outcomes.Proven track record shaping Enterprise IT strategy, building high‑performing teams, and leading programs exceeding $8.9B in total contract value. Known for building consensus among diverse stakeholders, developing high‑visibility campaigns, and guiding organizations through major operational transitions. Committed to delivering measurable value, aligning technology with mission needs, and enabling customers to modernize, scale, and succeed.

Experience

Director, Capabilities & Enablement, Innovation Factory Enterprise IT
SAIC
Oct 2023 — Present
Lead the growth, positioning, and communications strategy for SAIC’s Enterprise IT (EIT) offerings across all business groups. Drive development of marketing campaigns, customer engagement strategies, and solution messaging to accelerate adoption of EIT services.• Directed multi‑channel marketing, BD, capture, and proposal activities, contributing to 50% growth in service consumption and the profitable delivery of a $155M annual revenue program.• Influence enterprise‑wide solution development through customer insights, internal alignment, and strategic communications for SAIC’s architects, programs, and executives.• Support cross‑account sales for Managed Services (Security Operations, Network Operations, ITSM Platform, and AI Ops).• Represent SAIC at conferences, industry events, and executive engagements; author white papers and thought leadership content to shape customer expectations.• Oversight extends across 32 customers and $8.9B in total contract value.

Education

University of Tennessee, Knoxville
Supply Chain Management
1990 — 1994
University of Tennessee, Knoxville
Master of Business Administration (M.B.A.), Management
1998 — 1999

Skills

Operations Management
System Deployment
Itil
Technical Recruiting
Sourcing
Project Planning
Lean Manufacturing
Business Intelligence
Healthcare Information Technology
Change Management
Program Management
System Architecture
Visio
Risk Management
Data Analysis
Project Management
Management Consulting
Cross-Functional Team Leadership
Sdlc
Benefits Negotiation
Business Process Improvement
Integration
Project Portfolio Management
Talent Management
Process Improvement
Team Building
Management
Disaster Recovery
Strategic Planning
Training
Business Strategy
Business Analysis
Financial Analysis
Information Technology
Pmp
Leadership
Contract Recruitment
Enterprise Architecture
Analysis
Virtualization

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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