Frank Clay

About Frank Clay

PROFESSIONAL EXPERIENCE OVERVIEW:Achievements:•Three management promotions in two years; multiple awards in each position.•Presidents Circle inductee for outstanding sales results –19••••••••07•Member of Bell Atlantic’s Quality Improvement Team.•Graduate of Bell Atlantic Management College –1992.•Graduate Johnson and Johnson Management Development Program –2003.Sales and Marketing:•Exceptional relationship based sales techniques that naturally precipitate closes for short and long-term sales cycles.•Versatile presentation skills that generate client involvement while effectively maintaining control.•Well versed in developing creative solutions to problems and capitalizing on market opportunities.Management:•Successfully managed sales and management staffs, 8-25 people in retail, telemarketing, and outside sales environments with revenue accountability to $18.5 million annually.•Excelled at motivating, developing, and coaching employees to surpass objectives.•Noted for identifying, understanding, and removing obstacles that prevent superior sales results.Recruiting and Training:•Successfully recruited and trained over 200 employees.•Directed training efforts, developed sales plans, instituted incentive programs, and provided continuous motivation and education.•Developed and organized computer training for Systems and notebook sales applications.Specialties: Effective customer sales support, strategic development and proactive conflict resolution.

Experience

1. Executive Institutional Account Manager

   Johnson & Johnson Innovative Medicine

   Jan 2007 — Present

   Successful account manager for large teaching and community hospitals in Delaware, South Eastern Pennsylvania and Maryland. Develop and maintain account plans; Identify and leverage opportunities to exceed share growth targets for Levaquin, Doribax, Nucynta, Remicade, BioPatch, Ivokana and Rivaroxaban. Effectively manage resources to maximize ROI; Target key medical professionals and departments; Establish strategic partnership and develop key opinion leaders for current and future products. 2007 Sales Results: 234% Performance Quotient (PQ) Ranking number 3 of 350 in the nation. Consistent top performance with qualitative and quantitative sales and customer satisfaction.

Education

• Fox School of Business at Temple University

  Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management

  1981 — 1986

• Temple University

  B.B.A, Marketing; Real Estate Concentration, Secondary Emphasis in Advertising

  1981 — 1986

Skills

• Management
• Business Planning
• Recruiting
• Healthcare
• Neurology
• Gastroenterology
• Pharmaceutical Sales
• Sales
• Rheumatology
• Urology
• Strategic Partnerships
• Cardiology
• Sales Operations
• Training
• Hospital Sales
• Sales Management
• Marketing
• Managed Care
• Leadership