Frank Agrusa
Director of Customer Success
- Role
- Director of Customer Success at Icl, Inc
- Location
- Utica, MI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Frank Agrusa
A results-driven software executive with proven abilities in planning, managing projects,…
Experience
Director of Customer Success
Sep 2019 — Present
Education
Lawrence Technological University
BSEE
1991 — 1996
University of Michigan-Dearborn
Master of Science (M.S.), Management
1996 — 1999
Skills
- Project Planning
- Supply Chain
- Program Management
- Supply Chain Management
- Automotive
- Customer Service
- Supply Management
- Product Management
- Business Process Improvement
- Training
- Logistics
- Customer Satisfaction
- New Business Development
- Inventory Management
- Coaching
- Purchasing
- Process Improvement
- Strategic Planning
- Root Cause Analysis
- Account Management
- Change Management
- Engineering
- Lean Manufacturing
- Project Management
- Marketing
- Negotiation
- Vehicles
- Sales
- Management
- Team Building
- Six Sigma
- Quality Management
- Process Engineering
- Business Strategy
- Troubleshooting
- Forecasting
- Continuous Improvement
- Business Development
- Product Development
- Kaizen
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