Franieda D. Jackson
Litigation Examiner @Sedgwick
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WORK HISTORY
Litigation Examiner @Sedgwick
Experienced multi-state Licensed Litigation Examiner handling a multibillion-dollar portfolio with TPA oversight of the commercial auto claims process Serve as the primary liaison between the TPA, insured parties/clients, brokers, client service representatives, internal teams, defense counsel, and opposing counsel Thoroughly investigate & evaluate 1st & 3rd party injury claims that range in nature from serious injuries to fatalities Gather and analyze investigative evidence via review of interviews with all parties involved, police reports, internal accident reports, scene/damage photos & videos, carpe data, prior claims history, medical records, and any evidence provided Manage a diverse caseload of litigated & non-litigated claims for which clear, professional, & concise communication is provided to all stakeholders regarding regular updates on case progress & strategic recommendations Utilize strong negotiation ability in settlement discussions with opposing counsel or through mediation, aiming to resolve claims efficiently and cost-effectively Establish & maintain accurate claim reserves to reflect potential exposure and settlement value Prepare reports & presentations for clients on claim status, legal status, & financial exposure Ensure all claim handling activities comply with state and federal regulations, as well as client-specific guidelines Maintain meticulous claim files and documentation to ensure a clear and defensible record of all actions
EDUCATION
Wesleyan College
Business Administration, Management and Operations (Business Core)
Dublin High School, Dublin, GA
Honors College Preparatory High School Diploma
Georgia State University College of Arts & Sciences
Bachelor of Science (B.S.)
SKILLS
ABOUT FRANIEDA D. JACKSON
Dedicated. Dependable. Loyal. Creative. Patient. Motivator. Systems Manager. Trainer…
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