Francois Gilbert

Directeur Des Opérations @Add Value Assurances

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Directeur Des Opérations @Add Value Assurances

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Manage the admin team•Manage the claims team•Manage the IT department•Develop operational excellence among the organization

EDUCATION

2000 — 2006

Université Côte d'Azur

Engineering, Electronic, Telecommunication

SKILLS

Team BuildingIT Service ManagementPre-SalesManaged ServicesIntegrationInternational Business ExperienceMultinationalPmoOperational ExcellenceProject ManagementOutsourcingTestingGovernanceService ManagementContract ManagementQuality ManagementWirelessMobile CommunicationsOperational StrategyTelecommunicationsKey Account ManagementTelcoMobile DevicesCost Reduction SolutionsService DeliveryOperational RiskMobile TechnologyItil CertifiedBusiness TransformationKey Account Relationship ManagementCustomer ServiceInternational RelationsCustomer OrientedProduct ManagementTeam Leadership

ABOUT FRANCOIS GILBERT

20 years of experience in B2B customer relationships, transforming business process activities and management. COO of Add-Value, member of Director Committee of French Joint Venture between Telefonica and Bouygues Telecom, previously member of the Accenture Insurance Board.

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Francois Gilbert — Directeur Des Opérations at Add Value Assurances in Paris, FR | Unifers