Franck Vertalier
Portfolio Officer - Operations @Pernod Ricard
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WORK HISTORY
Portfolio Officer - Operations @Pernod Ricard
London, GB
Support strategic planning and Portfolio management across Manufacturing & Production and Supply Chain. Drive roadmap and investment planning, consolidate demand and value targets, and ensure cross-functional coordination. Act as a key advisor to Product Owners and Tech leaders, translating strategy into actionable execution within agile frameworks.
SKILLS
ABOUT FRANCK VERTALIER
An experienced ITIL V3 Expert qualified IT Manager specialising in Service Operations (Service Desk, IT Operations Management, Request Fulfilment, Event, Access, Application and Problem Management) and Change Management, with a passion for Customer Service across culturally diverse markets. Clearly focused on Service Delivery to the business and customers, team management (both internal and outsourced staff) and relationship building (business partners, customers, third-parties) in complex multi-vendor environments.
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