Francisxavier Arokiem
Anaplan Enablement Lead | Certified Model Builder (L3 in Progress) | Corporate Trainer (L1 & L2) | Adoption & Solution Enablement
- Role
- Technical Trainer - Anaplan (Contract Via Foundever) at Anaplan
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Francisxavier Arokiem
Anaplan Consultant and Certified Professional Model Builder (CPMB) with 3+ years of…
Experience
Technical Trainer - Anaplan (Contract Via Foundever)
Jul 2023 — Present · Mumbai, IN
Delivered structured L1 & L2 Anaplan training programs for global Support Analysts, enhancing skills in Model Building, NUX, and FP & A use cases.Led enablement sessions on CloudWorks, API integrations, Anaplan Connect, and third-party ETL connectivity, strengthening integration capability across teams.Conducted hands-on training on Security, SSO, and IDP setup, improving access governance and compliance.Mentored and coached support teams on case lifecycle management and customer issue resolution, accelerating ramp-up and reducing ticket resolution time.Played a key role in driving adoption, knowledge retention, and customer experience improvements, ensuring higher quality of Anaplan platform support.
Education
Amrutvahini College of Engineering - AVCOE
Professional Diploma in Information Technology, Information Technology
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Business Administration - BBA, Financial Planning and Services
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