Francis Pham
Head of Technology & Co-founder @Glossé Nails
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WORK HISTORY
Head of Technology & Co-founder @Glossé Nails
Vancouver, BC, CA
Led end-to-end technical strategy and execution for a customer-facing retail business, owning architecture, tooling, and delivery across web, mobile, and internal systems.• Designed and built production applications using React, Next.js, TypeScript, and React Native (Expo) with a Convex backend, supporting scheduling, technician assignment, real-time internal operational workflows.• Collaborated with stakeholders to define product requirements, prioritize features, and deliver iterative improvements.• Led digital growth and product strategy, managing Meta & Google Ads, conversion tracking, analytics, and defining roadmap aligned with scalability, efficiency, and customer experience.• Owned end-to-end execution and technical decisions, including budgeting, cross-functional coordination (builders, vendors, staff), and rapid iteration based on user feedback and operational needs.
EDUCATION
CodeCore College
Web Application Development Diploma, CodeCore Developer Bootcamp
Simon Fraser University
Bachelor of Arts (B.A.), Economics
ABOUT FRANCIS PHAM
At Betr, our team leverages my expertise in front end development to enhance product functionality, enabling users to effectively manage white labels and access comprehensive reporting. With a foundation in economics from Simon Fraser University and intensive training in full stack web development, I contribute a unique blend of analytical and technical skills to our projects.My role involves close collaboration with product managers and UI/UX designers, refining project scope and ensuring robust deliverables through meticulous unit testing and support issue resolution. Harnessing a diverse tech stack, including ReactJS, React Native, TypeScript, and AWS, we empower users with seamless, high-quality digital experiences.
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