Francis Benedict Bautista
Implementation Specialist @Change Healthcare
Vancouver, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2022 — Present
Implementation Specialist @Change Healthcare
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EDUCATION
2001 — 2005
Garcia College of Technology
Bachelor’s Degree
SKILLS
Help Desk SupportCitrixWindows ServerSite ITData CenterNetwork AdministrationActive DirectoryTechnical SupportCustomer ServiceXpWindowsSoftware InstallationNagiosComputer HardwareTelecommunicationsService DeliveryTroubleshootingMicrosoft OfficeVlanTeam LeadershipHardwareOutlookSlaWindows 7Operating Systems
ABOUT FRANCIS BENEDICT BAUTISTA
More than 8 years of working experience in a fast and diverse IT environment Experienced in ITSM processes and ITIL practices. Proven skills in desktop support. Install-Move-Add-Change (IMAC) ServiceNow proficient for requests, incidents and procurements. Hands-on experience in managing and installing Cisco switches, routers and firewalls Knowledgeable in managing network performance tools such as MRTG, Nagios, Cacti and Solarwinds.
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