Francis George
Program Manager at Tata Consultancy Services
- Role
- Program Manager at Tata Consultancy Services
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Francis George
IT executive with proven track record of delivering IT and Business Value through…
Experience
Program Manager
Jan 2011 — Present · SG
Currently year 2016 till date: Program manager for multiple Medical Devices accounts within TCS Life science Vertical. Responsible for delivery and driving growth in revenue and managing P&L. Value driver for account with deep domain knowledge gained working 6 years in medical devices customers. Delivered value through Continuous improvements, Value Improvement plans, Project and Enhancements delivery through scrum based agile methodology, and shift left initiatives. Work on Next gen AMS, AI ERP -Ops, ML for AMS, Chatbots for AMS, Agile delivery of projectsPreviously year 20••••16 : Engagement Manager at Singapore for a global Pharma, Consumer and Medical devices company. Maintain business-to-business relationships to secure revenue streams, new opportunities with the existing client. Work with delivery team at offshore to deliver value and showcase the same to customer thereby acting as a bridge between customer stakeholders and delivery teams with an aim to increase revenue and provide enhanced customer experience.Year 20••••13: Carried out multiple Transitions as a transition manager: 1.Transition of Application Management Services from T&M engagement to Fixed Price Managed Services.2.From an incumbent 3rd party vendor to TCS for multilingual support (Japanese - English).3.Within TCS – TCS: transition from multicoated distributed teams to co-located shared services team.4.Transition from 3rd Party Vendor Project team to support team.Year 20••••13: Service management for application support: SAP ECC, SAP BW, COGNOS, DWH, Web Methods (middleware), SAP CRM and SAP Enterprise Portal.
Education
Kurukshetra University
B. Sc., Electronics
1992 — 1995
Center for Management Development
PGDBM, Marketing
1995 — 1997
Skills
- Abap
- Sap Erp
- Sap Implementation
- Sap Sd
- Customer Engagement
- Logistics
- Management
- Software Development
- Sap Delivery Management
- Stakeholder Engagement
- Information Technology
- IT Strategy
- Sap
- Erp
- Sap R/3
- Business Process
- Integration
- Pre-Sales
- Consulting
- Materials Management
- Requirements Analysis
- Sd
- Project Management
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