Francisco Santana

About Francisco Santana

Experienced compliance manager with demonstrated history working in the facilities services industry. Proven successes with Contractor Management, Customer Service, Contract Compliance, and Team Leader skills. Proficient with the CRM platform, Microsoft and iOS systems. Bilingual individual with equal competency in both English & Spanish. I take pride and responsibility in my work to become an asset in any project. Let\'s get to work!

Experience

1. Ccm Operations Leader

   City Wide Facility Solutions Boston

   Dec 2014 — Present · Boston, MA, US

   City Wide of Boston is a management company serving commercial properties throughout eastern Massachusetts. Our team of professional managers works with a vast pool of proven, professional facilities contractors. We pride ourselves on delivering an exceptional level of service to clients who want to outsource facilities related projects. We are certified by the Massachusetts Supplier Diversity Office (SDO) as a Woman Business Enterprise (WBE). Visit our website: a Contract Compliance Manager my responsibilities include but are not limited to; • Supervising and coordinating the activity of contractors engaged in janitorial and facility services. • Inspecting projects performed on both daily and scheduled basis. • Ensuring conformity to specifications and established standards. • Proper instruction and training as needed of janitorial, alarm, computer equipment to crew. • Perform routine and surprise inspections at different account sites to ensure things are adequate. • Daily report writing (Word, Excel formats) to satisfy customer needs.

Education

• Jonathan Levin School for Media & Communications

  Communication and Media Studies

  2008