Francisco Carrasquillo Rivera

About Francisco Carrasquillo Rivera

Driven by purpose and committed to excellence, I am a retiring U.S. Army Major with 20 years of active-duty service, dedicated to leading teams, managing complex operations, and delivering mission-critical results.Throughout my career, I have held roles spanning IT, logistics and supply chain operations, medical operations planning, laboratory management, and acquisition and contracting.I have led teams ranging from 3–5 specialized personnel to organizations of over 100, fostering cohesive, mission-ready cultures and developing future leaders. Some of my most rewarding experiences include managing medical logistics inventory and operations with a small team of four supporting 3,500+ personnel across four battalions (organizations), ensuring continuous readiness and efficient resource allocation under demanding conditions.As a project and operations leader, I have overseen clinical laboratory operations, maintaining the highest standards of quality control, compliance, and contract performance. I currently manage six critical contracts valued at over $1M, ensuring uninterrupted laboratory services and vendor support to meet mission needs.Additionally, I have served as a Contracting Officer Representative (COR), facilitating and overseeing pre-award, award, and post-award processes for multiple acquisition projects, ensuring mission alignment and fiscal accountability.I bring extensive expertise using key Army and DoD enterprise systems, including- General Fund Enterprise Business System (GFEBS): the Army’s financial and asset management backbone- Paperless Contract File (PCF): a secure web-based application for managing contract files- Procurement Integrated Enterprise Environment (PIEE) & Wide Area Workflow (WAWF): web-based systems for electronic invoicing, receipt, and acceptance- ECAT and DMLSS: for medical logistics and supply chain managementAs I transition to my next chapter, I offer a well-rounded background in team leadership, project management, operational planning, logistics, laboratory operations, and acquisition support.I am passionate about building high-performing teams, driving continuous improvement, and delivering results that support organizational success and long-term growth.**This is a personal profile. The opinions expressed here are my own and do not necessarily reflect those of the Department of Defense (DoD) or its components. Mention of commercial products or services does not imply DoD endorsement. External hyperlinks do not signify DoD approval of linked websites, content, products, or services.**

Experience

1. Manager, Clinical Laboratory Operations

   Us Army

   Aug 2023 — Present · Fort Sill, OK, US

   Laboratory Manager/OIC, Department of Pathology, delivering exceptional medical services for beneficiaries and 25k Transformation and Training Command (T2COM) Soldiers, leading a multidisciplinary team of 24 professionals providing laboratory support to 20 providers within 12 clinics with a workload of ~55k laboratory tests per month. Oversees full-spectrum clinical lab operations, ensuring quality, efficiency, and compliance with Joint Commission and CAP standards.• Contracting Officer Representative (COR): Managed acquisition projects and $1.19M in annual contract obligations to ensure continuous lab operations and reliable vendor support.• Quality improvement: Through constant team collaboration, implemented robust Quality Control measures that reduced testing errors by 15%, strengthening patient safety and result reliability.• Stakeholder collaboration: Coordinated with military leadership, civilian health professionals, and IT teams to align laboratory services with evolving mission needs and operational realities.• Cost savings & strategy: Achieved >$300K in savings by bringing critical testing capabilities in-house and utilizing DoD Enterprise labs, reducing reliance on costly external reference lab contracts and strengthening internal operational resilience.• Interface project leadership: Led multiple laboratory analyzer interface projects from design through full Go‑Live, meeting milestones and delivering validated integrations with LIS/EMR systems.• Clinical continuity & training: Directed patient-care support during interface project cutover activities by ensuring continuity of critical test availability, validating result accuracy, and providing on‑site troubleshooting and training for lab staff.• Network & connectivity troubleshooting: Resolved analyzer-to-network issues by diagnosing ports, TCP/IP settings, VLAN/switch configurations, firewall rules, and physical layer faults to establish secure, stable instrument communications.

Education

• University of the Incarnate Word

  Master of Arts - MA, Health/Health Care Administration/Management

  2019 — 2021

• Universidad Ana G. Méndez (UAGM)

  Bachelor of Science (B.S.), Biology, General

  2010 — 2012

• Universidad Ana G. Méndez (UAGM)

  Bachelor of Science - BS, Biology, General