Francisco Novilla

About Francisco Novilla

Results oriented, dependable professional experienced in project and operations management. Excels in fast paced environments as well as in supervising and motivating staff to increase productivity and company profitability. Works well independently and as part of a team. Committed to excellence; played key role in Artisan Homecrafters Inc. being awarded Best of Show in the Portage County HBA Parade of Homes.

Experience

1. Project and Operations Coordinator

   University Hospitals

   Oct 2019 — Present · Cleveland/Akron, OH, US

   Oversee daily functions & coordination of UH Ventures admin, clinical/operational teams’ functions, projects & initiatives. Provides direction & oversight of enterprise-wide specialized projects. Troubleshoots/resolves system processes & operational issues. Liaisons with other UH depts & vendors to coordinate/ support department systems & services. Acts as Subject Matter Expert to UH systems and enterprise-wide processes. Sites included: UHHCS (5 offices), UH Hospice, UH Meds, LLC, CNC & any other UH Ventures sites. Coordinates activities of enterprise-wide projects Manages the relationship with vendors through contracting & provides input to PM.Prepares/delivers written and oral presentations to provide overview of project status, issuesUnderstands/supports the project, initiatives, goals, timelines & critical success factors.Coordinates change control activities, develops/maintains appropriate documentation and communication across multiple environments Develops/updates work plans for implementations & communicates status to adherence to timeline and budget.Acts as Subject Matter expert specific to UHHS agency and entity-wide processes Provides coordination on process improvement initiatives Analyzes data for inconsistencies/reports results to leadership in a timely manner. Provides subject matter expertise as it relates to operational solutionsCollaborates with necessary internal/external staff in developing materials on new/existing processes specific to UHHCSResponsible for business mgmt & office operations annual budget. Controlling expenses, reviewing budget ensuring costs are within budget guidelines. Responsible for coordination of building maintenance including departmental office areas, equipment, furniture, housekeeping, security system, fire alarm, electrical, plumbing and HVAC. Supervises the completion of work orders with Facilities maintenance for above sites.Certified contract admin responsibilities as per UH system policy

Education

• Cleveland State University

  Bachelor of Science (B.S.), Biology/Biological Sciences, General

  1988 — 1990

• Cuyahoga Community College

  Transfer to 4 yr university, Biology/Biological Sciences, General

  1986 — 1988

Skills

• Medicare
• Access
• Program Management
• Case Management
• Project Planning
• Hospitals
• Human Resources
• Healthcare
• Rehabilitation
• Customer Service
• Home Care
• Operations Management
• Management
• Team Building
• Healthcare Management
• Training
• Time Management
• Analysis
• Budgets
• Public Speaking
• Coaching