Francisco Mejia
Customer Service Representative @Esri
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WORK HISTORY
Customer Service Representative @Esri
Managed all order-related activity for an assigned customer base including order processing, delivery schedule, invoicing, and post-delivery support. Tracked licenses, maintenance, and entitlements for each customer. Created and followed up on customer quotes as needed. Updated and maintained customer account information databases. Available to answer questions from customers or other departments. Participated on project teams as assigned. Knowledge of SAP and Salesforce.
EDUCATION
UC Irvine
Bachelor of Arts, Criminology, Law & Society
California State University, Fullerton
Certificate in Geographic Information Systems
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