Francisco Carmona
SR. Social Media and BI Analyst, Esports Event Organizer, MSCS-Data Science
- Role
- Game Tester at Good Gamer Group
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Francisco Carmona
As a Senior Business Intelligence Analyst at Comcast, I specialize in social media analytics and insights reporting for over 200 agents and product teams. I have a Master of Science in Computer Science with a focus on Data Science, and I leverage my skills in data management, automation, and optimization to provide executive leadership with on-demand reports and dashboards using various tools such as Tableau and PowerBI.I am also passionate about video games and esports, and I have been organizing and managing esports tournaments and events for over 15 years. I am the founder and CFO of Gaming Diasporas, a Non-Profit that promotes and sponsors esports players and events. I was the area supervisor for multiple games at Evolution Championship Series, the largest and most prestigious fighting game tournament in the world. I have successfully planned, coordinated, and executed several large-scale esports events, such as Winter Showdown 8, which broke attendance records and received positive feedback from the community. I love to play video games and take pictures in my spare time.
Experience
Game Tester
Jul 2019 — Present · Denver, CO, US
I am called upon by Good Gamer Group to test unreleased games, articulately answer questions, and give meaningful and constructive feedback based on my preferences as a gamer.
Education
Colorado Technical University
Master of Science in Computer Science, Data Science
University of Puerto Rico-Ponce
Bachelors, Computer Science
2002 — 2009
Skills
- Windows 7
- Voip
- Call Centers
- Computer Science
- Event Management
- C++ Language
- Customer Experience
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Organizational Leadership
- Telecommunications
- Outage Management
- Computer Network Operations
- Team-Oriented
- Omniture
- Visual C#
- Voice Over Ip (Voip)
- Computer Hardware
- Community Outreach
- Customer Satisfaction
- Customer Retention
- Tcp/Ip
- Customer Service
- Technical Support
- Lithium
- Team Building
- Tournament Organizer
- Troubleshooting
- Data Analysis
- Google Webmaster Tools
- Computer Maintenance
- Microsoft Powerpoint
- Networking
- Microsoft Word
- Computer Repair
- Team Leadership
- Microsoft Access
- Event Photography
- Social Media
- Event Planning
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