Francisco Almendra Leitão

Senior Customer Success Coach @Leapsome

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Customer Success Coach @Leapsome

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Berlin, DE

As a Senior Customer Success Coach (CSM) at Leapsome in Berlin, I leverage data-driven insights to elevate my customer\'s employee engagement, performance, and development. Working on internal projects to enhance efficiency and automation, I strive for scalable company growth while collaborating with cross-functional teams to streamline processes and drive meaningful change.

EDUCATION

2014 — 2018

Aalborg University

Bachelor's degree, Chemical Engineering and Biotechnology

N/A

ESMT Berlin

Master of Business Administration - MBA, Business Administration and Management, General

2017 — 2020

Aalborg University

Master's degree, Technology - Entrepreneurial Engineering

ABOUT FRANCISCO ALMENDRA LEITÃO

Hey there! Thanks for stopping by!I\'m Francisco, a Senior Customer Success Manager at Leapsome, where I help companies use data to make their people shine - boosting engagement, performance, and growth. I\'m also an MBA Candidate at ESMT Berlin, where I\'m focusing on business innovation and leadership.My background includes a Master\'s in Entrepreneurial Engineering and a Bachelor\'s in Chemical Engineering and Biotechnology. This unique mix, combined with my experience in Customer Success and Business Development, means I love solving tricky problems and driving real impact.I also co-lead CS Think Tank events for the Customer Success Snack community in Berlin, building connections that matter.If you\'re into solving interesting problems, or scaling cool ideas, let\'s connect!

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