Francisca Lucia C.

About Francisca Lucia C.

An eager, energetic, and positive employee that gives her all to achieve the best…

Experience

1. Technical Salon Evaluator

   Henkel

   Sep 2017 — Present · Darien, CT, US

   Recruit models to execute evaluations based on product and hair type• Regularly schedule model appointments and maintain and organized Outlook calendar• Coordinate schedules for special projects 5Xs/year with increased volume of 24-36 models• Conduct tests efficiently and timely following protocol and analyzing results for multiple brands• Communicate effectively in a fast-paced environment prioritizing model requirements and provide explanation of the evaluation process from end to end• Pull analytics and collaborate with chemist to create reports on SharePoint and Microsoft Excel• Keep accurate inventory of hair colors and make orders as needed• Attended and participated in Research & Development offsite where I presented new ideas for filling conditioner therapy and customized color booster and conditioner• Lead special projects as needed, such as, fragrance test• Successfully initiated cost saving plan project for the salon with zero printing to reduce negative environment impact• Attend educational seminars and conferences, such as Agile Mindset• Leverage continuous learning opportunities through Henkel Learning Home & LinkedIn Learning, such as Excel, Project Management, Building Resilience, etc.• Provide coverage for Salon Manager and Salon Coordinator, duties include, administrative support, such as phone coverage, model scheduling, and file submissionSKILLS: SharePoint - Outlook - Microsoft Teams - Microsoft Excel - Microsoft PowerPoint - SAP - Bilingual Spanish - Phone Etiquette - Filling - Typing - Customer Support - time Management - Decision-Making - Interpersonal Skills

Education

• Universidad Católica de Oriente

  Bachelor's degree