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Francis Poly

Head of Privacy @Narayana Health

Bengaluru, KA, IN
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Head of Privacy @Narayana Health

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Bengaluru, IN

EDUCATION

2011 — 2012

IIM Lucknow

Master of Business Administration (MBA), Management

2007 — 2010

Sikkim Manipal University of Health, Medical and Technological Sciences

BBA, Business Administration and Management, General

2002 — 2004

Nirmala Matha Central School

10th & 12th, Commerce

SKILLS

Service DeliveryBusiness Process ImprovementContact CentersBusiness AnalysisMentoringSix SigmaOperations ManagementTrainingLean Six SigmaOutsourcingTeam ManagementTalent AcquisitionManagement Information Systems (Mis)RecruitingPerformance ManagementCrmProject ManagementTalent ManagementCall CentersTransition ManagementMisWorkforce ManagementBusiness Process Outsourcing (Bpo)Call CenterProcess ImprovementCustomer Relationship Management (Crm)Vendor ManagementQuality AssuranceBpoLeadershipManagementTeam LeadershipSourcingLife SkillsCoachingAnalysisSpeech AnalyticsProcess ManagementHuman Resources

ABOUT FRANCIS POLY

A Fellow of Information Privacy from IAPP with over 20+ years of experience in the domain of Privacy, Risk Management, Data Protection, and Compliance. Worked with clients in banking, financial services, consulting, receivables management companies and has helped organizations set up Quality Assurance, Risk and Compliance Management Systems. Well versed with business process management, and also holds certifications in ISO Risk Management Implementation.

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