Francis Poly
FIP | CIPM & CIPP/E (IAPP) | DCDPO | DCPLA | Privacy | Data Protection | ISO 27001 LA | ISO 27701 LA
- Role
- Head of Privacy at Narayana Health
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Francis Poly
A Fellow of Information Privacy from IAPP with over 20+ years of experience in the domain of Privacy, Risk Management, Data Protection, and Compliance. Worked with clients in banking, financial services, consulting, receivables management companies and has helped organizations set up Quality Assurance, Risk and Compliance Management Systems. Well versed with business process management, and also holds certifications in ISO Risk Management Implementation.
Experience
Head of Privacy
Aug 2025 — Present · Bengaluru, IN
Education
IIM Lucknow
Master of Business Administration (MBA), Management
2011 — 2012
Sikkim Manipal University of Health, Medical and Technological Sciences
BBA, Business Administration and Management, General
2007 — 2010
Nirmala Matha Central School
10th & 12th, Commerce
2002 — 2004
Skills
- Service Delivery
- Business Process Improvement
- Contact Centers
- Business Analysis
- Mentoring
- Six Sigma
- Operations Management
- Training
- Lean Six Sigma
- Outsourcing
- Team Management
- Talent Acquisition
- Management Information Systems (Mis)
- Recruiting
- Performance Management
- Crm
- Project Management
- Talent Management
- Call Centers
- Transition Management
- Mis
- Workforce Management
- Business Process Outsourcing (Bpo)
- Call Center
- Process Improvement
- Customer Relationship Management (Crm)
- Vendor Management
- Quality Assurance
- Bpo
- Leadership
- Management
- Team Leadership
- Sourcing
- Life Skills
- Coaching
- Analysis
- Speech Analytics
- Process Management
- Human Resources
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