Francis Louis

About Francis Louis

Overall close to around 24+ years of cross functional National & International experience in all Telecom & IT domain with Leading Companies Cellular Operators/vendors viz. Ericsson India Global Services Ltd, Alcatel Lucent Ltd, Emirates Telecommunication Corporation (Etisalat)-UAE, BPL Mobile Communication Ltd- Mumbai.High-performing, result-oriented Sr.Program/ Project Manager with 12+ years of experience in Ericsson in technical project leadership with multiple assignment in India, South East Asia, Africa and Middle East regions and a strong background in Telecom Domain (NFVI-Open Stack Telco Cloud-CEE/ KB8 Contained based ECCD/ IMS /PACO / BSS- Online and Offline Charging systems /OSS/ MPLS/ Firewall/ RAN-5G/LTE).Diligent and initiative-taking Program/Project Manager with expertise in driving large & complex programs involving scoping, estimation, initiating, risk governance, human resource mobilization (alignment of multiple teams), structured communication towards key stakeholders including Customer CXO, management reporting and reviews.Actively participated in E2E Presales offerings Cloud, IMS, PACO, RAN solutions.Driving AI/ML/RPA based automations and ensured savings efficiency in projects through process improvement, automation and ensuring successful deliveries with timelines.Valued mentor & coach with a flair to motivate people, build synergy in team to drive results and accomplish management objectives

Experience

1. Senior Program Manager (Business Cloud Software & Services)

   Ericsson

   Jan 2021 — Present · Mumbai, IN

   As a Sr. Program Manager was End 2 End Responsible for Program/Projects starting from Presales till end of delivery in domain like NFVI Cloud CEE/ KB8 Contained Based ECCD, VNF- All IMS Nodes, All Packet Core Nodes, BSS/OSS systems. Responsible to close the program/project at a margin% equal or better than margin agreed and signed off during Presales.Develop and manage program plans including scope, schedule, budget and resource allocation.Ensure project is completed on time, within budget and to therequired quality standards.Identify risk, assess and mitigate risk that could impact the program and develop contigency plans to address potential issues.Driving AI/ML/RPA /CI/CD based automations and ensured savings efficiency in projects.Customer interfacing and working closely with CXO, CTO and managing governance calls with all stakeholders.Contributing to Solution Support technical due deligence and RFP response support.Managing Technical E2E scopeClosely monitoring, tracking and managing the financials to ensure required margins are achieved.

Education

• PMI

  Project Management Professional

• University of Mumbai

  Telecommunications

• Welingkar Institute of Management

  P.G.D.M.