Frances Rettig
Area Reservations Sales Specialist, Ne Region @Auberge Collection
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WORK HISTORY
Area Reservations Sales Specialist, Ne Region @Auberge Collection
Master product knowledge over four properties in the Northeast Region: The Mayflower Inn & Spa, The White Barn Inn, Wildflower Farms, and The Vanderbilt.Among the top three selling agents in inbound, outbound and email revenue.
EDUCATION
Valencia College
Associate of Science - AS
ABOUT FRANCES RETTIG
As an Area Reservations Sales Specialist with the Auberge Resorts Collection, I orchestrate customized reservations and experiences over multiple properties in the Northeast Region. I provide a superior first impression to guests and travel advisors through active listening, story-telling, and product knowledge. My expertise in Customer Relationship Management (CRM) allows me to ensure a seamless experience for all. Most recently I have been promoted to Area Leisure Reservations Specialist, partnering closely with luxury consortia accounts to maximize revenue goals. I am looking forward to this journey as I continue to build meaningful and lasting relationships.After over a decade in the Hospitality Industry, it\'s safe to say that I have developed a passion for enriching guests\' experiences across various roles and settings. From serving guests at Walt Disney World to leading and supporting customer-facing teams at AvantStay, I have demonstrated my skills in conflict resolution, driving revenue sales, and customer support; earning many promotions and recognitions along the way.
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