Frances Overby

About Frances Overby

Experienced project manager and software technical content developer, bringing 10+ years of full software development life cycle experience in the design, development, and information development for enterprise networking products. Extensive experience as a project manager and technical leader for technical writing and software development teams. Excels at project management, tracking and planning, and steering multiple assignments simultaneously. Thrives in team based projects and collaborates effectively across cross-functional and global teams while fostering an environment that unifies teams. Recognized as a strong technical leader with outstanding organizational, interpersonal, and communication skills. Known for technical leadership and agility, who is dependable and flexible, and who has a strong passion for quality. Expertise includes a broad set of project management, team leadership, management, software development, information development skills along with a proven record to learn, adapt and apply new skills quickly. Extensive experience as technical leader and project manager of a global team of software information development producing complex product documentation including topics, online help, UI text, and videos within agile and continuous delivery environments Recent experiences in developing and producing cognitive business and technical information for IBM Watson and Watson Health by delivering complex, audit-ready compliance documents. Earlier experiences include managing 15-20 person software test teams and leading customer-facing roles as a project manager for several early software adoption programs.

Experience

1. Technical Writer Content Developer

   IBM

   Apr 2020 — Present

   Member of IBM Cloud Code Engine User Experience team. Play key role in developing and publishing technical documentation for the Code Engine service.

Education

• NC State University

  Master of Arts (MA), Mathematics

• East Carolina University

  Bachelor of Science (BS), Mathematics Teacher Education

• North Carolina State University

  Master's degree, Applied Mathematics

Skills

• Web Analytics
• Unix
• Websphere
• Watson
• Information Architecture
• Agile Project Management
• Defect Tracking
• Regulatory Documentation
• Java Enterprise Edition
• Oxygen Xml Editor
• Db2
• Eclipse
• Websphere Application Server
• Rtc
• Dita
• Xhtml
• Collaborative Problem Solving
• Agile Methodologies
• Software Testing
• Integration
• Xml
• Technical Writing
• Arbortext Epic Editor
• Java
• Software Development
• Ibm Db2
• Project Management
• Web Services