Franceska Lucaj
Operations Project Management Intern @Suffolk University - Sawyer Business School
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WORK HISTORY
Operations Project Management Intern @Suffolk University - Sawyer Business School
Developed and implemented a comprehensive headcount tracker – Researched, designed, and automated a tracking system that is now used across all STEPN teams to ensure accuracy, efficiency, and real-time visibility into workforce data.Facilitated onboarding workshop for new hires – Led an interactive session introducing tools, processes, and best practices, ensuring a smooth integration into company workflows.Created detailed Jira user guides – Built step-by-step documentation to streamline project management tool usage, providing clarity for both new and seasoned employees.Standardized processes across teams – Laid the groundwork for consistent Jira practices, enabling cross-team alignment and improved collaboration.
EDUCATION
Suffolk University - Sawyer Business School
Business Analytics and Information Systems
North Kingstown Sr. High School
High School Diploma, none
ABOUT FRANCESKA LUCAJ
Thank you for visiting my page! I am an Honors Business Analytics & Information Systems…
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