Frances García Portela
Research Analyst and Survey Coordinator @NYC Department of Health and Mental Hygiene
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WORK HISTORY
Research Analyst and Survey Coordinator @NYC Department of Health and Mental Hygiene
Designed and launched a large-scale research survey and data collection initiative targeting a specialized population (9/11 survivors) of over participants, this included developing a participant questionnaire, communications strategy, and deployment timeline to drive participation and actionable insights.• Led cross-functional partnerships across multiple teams to drive project/survey development and ensure on-time delivery of milestones.• Executed comprehensive data cleaning procedures, including variable recoding and confidentiality compliance using SAS, reducing data errors by 5%, ensuring data accuracy and integrity for research analysis.• Successfully managed third-party vendors in the development and deployment of a recipient, 103-question questionnaire, achieving 100% alignment with project objectives and ensuring timely delivery through proactive stakeholder collaboration.• Developed and deployed a comprehensive user acceptance testing plan and data capture framework, by leading a cross-functional team through multiple testing cycles reducing program issues by 12% and improving accuracy of survey data collection by 25%.• Oversaw successful research proposal submissions and amendments to ensure continuity of survey initiatives, maintaining policy compliance and project timelines.
EDUCATION
Universidad de Puerto Rico
Master of Public Health (MPH), Epidemiology
Syracuse University
Bachelor of Science (B.S.), Public Health
Escuela Universitaria Real Madrid Universidad Europea
Master of Business Administration - MBA, Sports Management
ABOUT FRANCES GARCÍA PORTELA
I’m an epidemiologist and data-driven professional transitioning into the sports industry with an interest in sports operations and organizational support.My background includes managing programs, coordinating across stakeholders, analyzing data to inform decisions, and supporting efficient execution of initiatives. I excel at creating structure, improving workflows, and contributing behind the scenes so teams and organizations can operate effectively.I’m seeking entry-level or internship opportunities in sports operations or administrative roles where attention to detail, adaptability, and ownership are essential.I’m energized by fast-paced environments and bring a calm, organized approach to complex operations.
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