Francesco Garufi

Pre-sales Engineer @Centreon

Milano, IT

Mainly, my activities involve supporting the sales team in the phase prior to closing a sale.The activities are mainly aimed at- Customer needs analysis: Understanding the customer\'s needs and how Centreon\'s solutions can meet them- Presentations and demonstrations: Conducting product presentations and demonstrations to showcase the features and benefits of the solution- Technical proposals: Creating technical documentation and customized offers based on the customer\'s requirements- Technical support: Providing technical support to potential customers, answering questions and resolving product-related issues- Collaboration with the sales team: Working closely with sales representatives to align commercial strategies and enhance sales opportunities.The Pre-Sales Engineer activities at Centreon are a combination of technical and relational skills, necessary to support sales and ensure that the solutions offered align with the expectations and needs of the customers.