Francesco Boccassi

WORK HISTORY

EDUCATION

SKILLS

ABOUT FRANCESCO BOCCASSI

I have 10 years experience in consulting. I\'m working on Customer Transformation projects as a Senior Manager with a focus on CRM (Salesforce) & Immersive / Web 3.0 initiatives design and management. I have a deep knowledge of CRM (Salesforce) gained from several industries (Telco, Transportation, Retail, Public, etc.) projects (20+) with a focus on Sales & Service. I\'m also leading the pre-sales for Immersive & Web 3.0 area and I have been managing several projects for cross industry customers concerning- The envisioning of a Road to Metaverse - The Design of the Initiative - The Build phase of the Initiative - The Launch of the Initiative I am a digital omnivorous with a passion for innovation, especially for Blockchain, NFT, DeFi & Virtual Reality. My activities as a Senior Manager mainly concern- Business Development - Program management - Business Value Stream analysis and creation - Public speaking - Project Management: management of a group of resources, economics, capacity estimation, project timeline definition - Scrum Agile methodology adoption - Solution design - Problem-solving: organize complex processes and define a clear and straight strategy to meet customer needs What\'s more?* I was the COO of a Salesforce consultancy company * I was the co-founder of a start-up that provided a digital laundry service (Laviamo.it)* I have a strong teamwork attitude * I am a listener and I pay attention to details * I love playing Tennis * I pay attention to sustainability by reducing my CO2 impact on the world I live