Francesco Tripicchio
New Market Entry Trainer Excecutive @Costa Coffee
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WORK HISTORY
New Market Entry Trainer Excecutive @Costa Coffee
Develop, update, and maintain all training materials and presentations related to new market entry, ensuring alignment with the latest Global Brand Excellence Manual and operational standards.• Deliver engaging, practical training sessions to new store teams and franchise partners, fostering a deep passion for the Costa Coffee brand and culture.• Work closely with the New Market Entry Manager to understand market-specific needs and tailor training programs accordingly.• Travel extensively to new markets (3–4 weeks per market) to lead hands-on training delivery, on-site coaching, and ensure teams are fully prepared to meet brand and operational standards from day one.• Act as a key brand ambassador by sharing Costa Coffee’s values, inspiring teams to consistently deliver exceptional customer experiences.
EDUCATION
Università della Calabria
Master's degree, law and economics
ABOUT FRANCESCO TRIPICCHIO
Global Centre of Excellence team member at Costa Coffee with 12+ years’ experience, spanning Barista to Store Manager and Brand Excellence Coach. Passionate about coffee, people, and delivering world-class training that brings the Costa brand to life across international markets.Global costa winner of Trust Team Player award in 2024.
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